Trust & security

Your data, your rules, and a record of every action.

Your AI employees talk to your real customers, so GenuDo is built to let you see what happens, set the limits, and step in at any moment.

Your data stays yoursEvery action loggedSpend limits
What you get

Five things you stay in charge of.

Trust here means control you can see and use, not a badge.

Your data, your answers

The agent answers from the facts you give it: your prices, policies and schedules.

Your rules

You set the stages, what the AI does in each one, and how it speaks.

Every action logged

When the AI books a meeting or updates your CRM, the time, the request and the result are recorded.

Spend limits

A cap on every conversation. At the cap the AI pauses and your team is alerted.

Human takeover

Take over any chat in one tap, from your phone, and hand it back when you are done.

Access you can take back

API tokens are scoped to exactly what they need, can expire, and can be revoked any time. Each value is shown once; only a hash is kept.

Your data, your rules

The AI answers from what you taught it.

Your prices, policies and schedules live in your own knowledge base. The AI answers from it, and you decide what goes in and when it changes.

  • Answers come from the prices, policies and schedules you added
  • You set the pipeline stages and what the AI does in each one
  • You choose the AI's tone and dialect
  • Set how many messages a conversation can run and how long the AI remembers it
Every action logged

When something happens, you can see it.

Each time the AI books a meeting, updates your CRM or sends a follow-up, GenuDo records when it happened, what was requested and what came back.

  • A log of every action the AI runs, with its result
  • Private notes and the full conversation history sit beside it
  • The cost of each reply is visible, so nothing is hidden
Spend limits

A cap on what any one conversation can cost.

Set a spend cap per conversation. At the cap the AI pauses and alerts your team, so a long or looping chat never turns into a surprise bill.

  • Hard cap per conversation, with an alert to your team
  • A ceiling on messages per conversation and on follow-ups per hour
  • Simple questions go to lower-cost models, harder ones to more capable ones
See how model routing works
Human takeover

Step in whenever you want. Hand it back when you are done.

Any conversation can move to a person in one tap, from the inbox or from the mobile app. The AI stops replying until you hand the chat back.

  • Take over and hand back per conversation
  • Works from your phone as well as the desktop inbox
  • ROZ reviews your human team's WhatsApp chats too, so quality stays visible
Not available yet

Separate access levels per team member are not available yet.

Today every team member has the same access. If your team needs them, tell us what you need so we can talk it through.

Questions

Security FAQ

Can I control what the AI is allowed to do?

You set the stages, the actions that fire in each stage, and the AI's tone and dialect. You can also take over any chat at any moment.

What if one conversation gets expensive?

Each conversation has a spend cap. At the cap the AI pauses and your team is alerted.

Can I see what the AI did?

Yes. Every action the AI runs is logged with its time, request and result, and the full conversation stays in your inbox.

Can different team members have different access levels?

Not yet. If your team needs different access levels, tell us what you need.

Do you list compliance certifications?

We do not announce compliance certifications on this page. If you have specific requirements, talk to us and we will answer you plainly.

Trust & security

Deploy AI employees you stay in control of.

Have a security question or a specific requirement? Ask us directly and we will answer plainly.

Your dataEvery action loggedHuman takeover