ROZ is GenuDo's quality-control and operations employee. She reviews your team's conversations on your company WhatsApp lines and flags slow replies, stalled deals and missed opportunities, so you see what is happening from wherever you are.
Karim Saeed waited over 2 hours for an answer.
Laila asked for a quote; no offer was sent.
No reply to Mona Adel for 3 days.
Your team answers many customers a day on the company's WhatsApp, and you will never read every message. ROZ does that for you and brings up only what matters.
Slow replies are flagged, so you know which customers waited too long and can make it right.
A chat went silent and the follow-up was forgotten? ROZ finds it and tells you.
A customer asked for a price and nobody sent an offer? ROZ tells you, so you can still get back to them.
Every voice note becomes text, so you can understand and review it without playing it.
ROZ tracks how fast your team replies, so you see where work flows and where it stalls.
ROZ is not there to catch people out. Her notes help your team serve every customer right.
ROZ is one of GenuDo's AI employees. Aaref answers your customers and Adnan supports them; ROZ looks at your human team's own work and tells you where something needs your attention.
Open WhatsApp on the company phone, choose Linked devices, and scan the code that appears.
She reads your team's conversations and turns voice notes into text.
Slow reply, stalled deal, missed opportunity. Each alert tells you which chat it is and what happened in it.
Open the chat and step in, or point someone on your team to it, without reading everything else.
A customer sent a voice note at 2 pm and nobody answered until after 4? ROZ listens, turns it into text, notices the reply came late, and tells you.
When something happens in a conversation, actions update the tools you work in, so there is no copy-paste between screens and nothing falls through.
Your CRM and sheets update when a customer moves forward, with no one retyping.
As an opportunity moves, actions update a record or notify a teammate automatically.
Each action that ran is logged, so you can go back and see what happened.
Choose the plan by how many of your team's WhatsApp numbers ROZ follows. All prices are in Egyptian pounds.
The larger the plan, the lower the cost per number. Priced by WhatsApp numbers, not by headcount.
She reviews conversations only on the company WhatsApp lines you connect.
In WhatsApp on the company phone, open Linked devices and scan the code shown in GenuDo.
Yes. She turns each voice note into written text and reviews it like any other message.
Of course. Each employee is one pipeline, and you can hire several on the same account.
Hire ROZ, scan a code to connect the company line, and start seeing what is happening.