GenuDo gives you AI employees that answer your customers right away, move every conversation to a decision and follow up with the ones who went quiet. You know what every reply costs, and you can take over any chat at any time.
Each employee has one clear job: Aaref sells, Adnan looks after your customers, and ROZ reviews your team's work. You can hire more than one of each.
How? Every employee works inside a pipeline with its own channels, stages, knowledge and follow-ups. One employee can run one or two pipelines.
Instead of customers getting lost in the chat, every lead moves from one stage to the next until they buy or say no, and you can see where each one is at any moment.
How? You describe each stage in plain words: when a customer enters it, and what the employee does there. The employee reads every reply and moves the opportunity to the right stage on its own.
Hi! How much is teeth whitening?
Do you work on Fridays?
Can you send me the price list?
Thursday after 6 works for me.
See you on Monday!
Illustrative data · swipe the board to see every stage
Many customers don't say no, they just go quiet. GenuDo follows up with each one on schedule, with a different message every time, so no lead slips away.
How? Every stage has its own follow-up sequence, from minutes to months. You write the follow-up instructions and choose what goes with them, like a video or an offer.
Hi Karim, here is the price list you asked for. Any questions?
We have two free slots on Thursday. Shall I hold one for you?
Illustrative data
Your employee doesn't make up prices or policies. It answers from the prices, FAQs and schedules you give it, and speaks Egyptian, Gulf or Levantine Arabic to match each customer.
How? Upload an Excel or CSV file, or build the table yourself, and tell the employee when to look in it. Change a price once, and every employee connected to that table answers with the new one.
| Service | Price |
|---|---|
| Teeth whitening | EGP 3,500 |
| Check-up and cleaning | EGP 800 |
| Braces consultation | Free |
Illustrative clinic and prices
No surprise bills. Simple messages go to a cheaper model, hard ones go to a stronger model, and you set a spending cap for every conversation.
How? Smart routing reads each message and sends it to the cheapest model that can answer it well. If a conversation reaches the limit you set, the AI pauses in that chat and alerts your team.
“What time do you open?”
“Compare your two packages for me.”
“Plan a 3-visit treatment around my travel dates.”
When the cap is reached: pause the AI in this chat and alert the team.
Illustrative data · real prices are on the pricing page
WhatsApp, Instagram, Messenger and your website chat in one place. Your employee answers right away, and you step in whenever you like, even from your phone.
How? Tap Take over and the AI pauses in that chat only. Finish talking to the customer, then hand it back to the AI in one tap.
Illustrative data
The dashboard shows you every stage: who converted, who stopped where, and what it cost. So you know where to spend and what to fix first.
How? Every message and every booking is recorded on its own and mapped to your stages. Cost is counted per stage and per won opportunity, not as one big bill.
Illustrative data
No developer, no weeks of training. You tell it about your business, and your employee learns it.
Six quick questions about what you do, answered by typing or by voice. Your employee's tone and instructions are built from your answers.
Start with New lead → Interested → Won or Lost. Rename them, add more, and tell each stage when a customer enters it and what to do there.
Connect WhatsApp or another channel, try it with Test AI, then switch it on for your customers.
Write the exact name customers know you by.
You answer six quick questions about your business, by typing or by voice, and your employee's tone and instructions are built from your answers. Then you arrange its stages, connect WhatsApp or another channel, try it with Test AI and switch it on. No code is needed, and if you book a demo our team sets it up with you.
A pipeline is the path a customer takes with one AI employee, from the first message to a decision; in GenuDo, each AI employee is one pipeline. Stages are the steps along that path, such as New lead, Interested, Won or Lost. For each stage you tell the employee when a customer enters it and what to do there, so every conversation keeps moving.
Each stage can have its own follow-up sequence: timed messages that go out when a customer stops replying, for example one after 3 hours and another after a day with a video. Each message is different, and you set the timing. If the last follow-up gets no reply, the opportunity moves to the stage you choose, such as Lost.
From your own knowledge: the prices, FAQs, policies and schedules you add, typed into a table or uploaded from a spreadsheet. You decide which knowledge each employee answers from, and when you change a fact, the next reply uses it. A question your knowledge doesn't cover can go to your team instead of a guess.
Smart routing sends each message to the lowest-cost model that can handle it: simple questions to a cheaper model, harder ones to a stronger model. You also set a maximum spend per conversation; when a chat reaches it, the AI pauses and hands the chat to your team with an alert. The cost of every reply sits in your inbox, so nothing is hidden.
Yes. At the stage you choose, the employee can look up free slots, book the meeting in your calendar, send the confirmation and update your CRM, such as HubSpot or Zoho. Tools that are not connected directly can usually be reached through Zapier, Make, n8n or the API. The integrations page has the full list.
Book a demo and we'll show you the employee working on your channels, with your own facts.