AarefAI sales employeeAaref is the sales employee from GenuDo. He answers your customers on WhatsApp, Instagram, Messenger and website chat, asks the right questions, follows up with the ones who go quiet, helps book the meeting and updates your CRM.
Sales rarely get lost because the product is weak. They get lost because someone replied late or forgot to follow up. Aaref closes both gaps.
Aaref replies instantly on every channel, so the customer who asked at 2 a.m. gets an answer before a competitor does.
Each stage has a follow-up sequence. Quiet leads get a nudge at the right time, and when the sequence ends with no reply the opportunity moves to Lost.
He checks free slots, helps the customer book, and updates your CRM the moment a customer is ready, with no typing from your team.
Aaref is one of the GenuDo AI employees. You tell him about your business, your services and how you like to talk to customers, and he works your channels like any sales hire on the team.
One employee is one pipeline. You can run several together: Aaref for sales, Adnan for support, and ROZ for quality control.
On WhatsApp, Instagram, Messenger or website chat. Aaref replies in seconds, at any hour.
He asks your questions, answers from your knowledge base, and saves what the customer said.
Once the customer is interested or ready, the opportunity moves to the next stage on its own.
He checks free slots, helps with the booking, and updates your CRM.
Many opportunities die in silence: the customer asked, got busy and forgot. Aaref follows up on the timing you set, with the message you chose, and stops as soon as the customer replies.
Hi Mona, still thinking about whitening? Here is a short video of the steps.
Want me to hold Tuesday 6:30 PM for you?
Aaref does more than reply. He moves each opportunity from stage to stage, so the board shows who is new, who is interested and who booked.
Hi! How much is teeth whitening?
Do you work on Fridays?
Can you send me the price list?
Thursday after 6 works for me.
See you on Monday!
Add your prices, hours and policies to the knowledge base and Aaref answers from them. When a question needs someone from your team, he hands the chat over instead of improvising.
| Question | Answer |
|---|---|
| Opening hours? | Saturday to Thursday, 10 AM to 10 PM |
| Is the first visit free? | Yes, the first consultation is free |
| Where can I park? | Free parking behind the building |
| Can I reschedule? | Yes, up to 24 hours before the visit |
A VIP customer or a delicate moment? Tap Take over and continue yourself. When you are done, hand the chat back to Aaref.
You set the persona, tone and dialect. Aaref speaks Arabic in your customers' dialect, or adapts automatically to theirs, and answers from your knowledge base instead of generic text.
Any time. Tap Take over from the inbox or from your phone, continue yourself, then hand the chat back to Aaref.
You define the questions that matter and your sales stages. Aaref asks them in the chat and moves the opportunity to the next stage when the answers meet your conditions.
WhatsApp, Instagram, Messenger and website chat. He connects to your calendar and CRM; see the integrations page for details.
All prices and packages are on the pricing page.
Tell us about your business and we will set Aaref up with you on your channels.
