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Aaref — SalesEvery lead answered in seconds and followed up until it becomes a saleAdnan — Customer service & successInstant answers, routine requests handled, every new customer set up to succeedRoz — Quality controlAsk Roz about your team's WhatsApp chats, or get a report on schedule
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IndustriesAutomotive

Win the test drive with the first clear answer, and keep owners coming back for service.

Buyers message several dealers about availability, the premium and installments, and the first clear answer books the test drive. Owners wait days for answers on warranty and service. Your AI team answers from your stock list and policies, books test drives and service visits, and shows you where follow-up slips.

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Test drives bookedService visits bookedWarranty questions answered

Invented example

Three employees, one job each

Your AI team in automotive

Aaref wins the test drive, Adnan answers owners after the sale, and Roz shows you where showroom and service replies slip. You can hire them one at a time. Every example is invented, and every figure links to its source.

AarefSales
Meet Aaref

The first reply wins the test drive

The problem

Price and installment questions get no personal reply. Buyers visit fewer dealers, so the first good answer wins.

Invented example

A buyer messages three Cairo dealers on Friday about availability, the premium and installments. The one that replies in minutes books Saturday’s test drive.

The evidence

About 20% of dealership inquiries got no personal response (Pied Piper 2025), and 41% of US buyers visited only one dealership (Cox Automotive 2019).

What Aaref does
  • Answers availability, price and installment plans from your stock list
  • Books test drives or sends financing requests to your sales team’s sheet
  • Follows up after the test drive until the deal closes
Numbers to watch
Test drives bookedLead-to-sale rateResponse time
AdnanCustomer service & success
Meet Adnan

After-sales that answers

The problem

Owners wait days for answers about warning lights, warranty, spare parts and “is my car ready?”.

Invented example

At 9 pm an owner sends a photo of a dashboard warning light: is it safe to drive to Alexandria tomorrow, and is it covered by the warranty? Service replies two days later.

The evidence

Egypt’s Consumer Protection Agency received 5,417 car complaints in a year, covering purchase, maintenance, warranty and after-sales (Al-Dostor 2025).

What Adnan does
  • Answers warranty, service-interval and booking questions from your policies
  • Books service visits and logs requests with photos for your advisors
  • Sends safety questions to a person immediately
Numbers to watch
Service bookingsOwner reply timeComplaints
RozQuality control
Meet Roz

Showroom and service in sync

The problem

Leads get no personal reply; service customers are never updated; WhatsApp quotes don’t match the showroom.

Invented example

A Cairo dealer’s advisor quotes a premium on WhatsApp that doesn’t match the showroom. In service, a customer told “Thursday” never hears back.

The evidence

19% of US dealerships failed to reply personally to website customers (Pied Piper 2025), and staff didn’t offer an appointment on 23% of service calls (Automotive News 2025).

What Roz does
  • Reports sales leads without a personal reply
  • Shows service customers waiting for an update
  • Gives coaching insights toward consistent, on-time answers
Numbers to watch
Lead reply timeService updates sentTest-drive-to-sale rate

Roz links to your company WhatsApp numbers, one-to-one chats and groups, with one QR scan per number. She answers you in reports and dashboards through Claude or ChatGPT, connected to GenuDo. She never replies to your customers and never steps into a chat.

How we start

A planning session for Aaref and Adnan. Roz starts the same day.

GenuDo is not software you set up alone. We learn how your business sells and serves, build around it, and stay with you after launch.

01

We listen and plan together

A planning session on your customers, your channels and where leads and time are lost. We agree what Aaref and Adnan do, what stays with your team, and the numbers we track. Build time is agreed in the planning session.

02

We build, launch and improve

Our automation specialist builds them on your stock list, your warranty and service policies, your stages and your tools. We test real scenarios with your team before launch, and your account manager reviews the results with you.

03

Roz: one QR scan, the same day

No build. Log in, scan a QR code from each company WhatsApp number, and its one-to-one chats and groups are linked. Then ask and schedule reports in Claude or ChatGPT, connected to GenuDo.

Good to know

Questions dealers and service centers ask

Can Aaref answer prices and installment plans?

Yes, from the stock list and plans you give him. He books test drives or sends financing requests to your sales team’s sheet, then follows up after the test drive until the deal closes.

Will Adnan tell an owner whether it is safe to drive?

No. Safety questions go to a person on your team immediately. Adnan answers warranty, service-interval and booking questions from your policies, books service visits and logs requests with photos for your advisors.

Does Roz contact customers who are waiting for a service update?

No. Roz never replies to customers and never steps into a chat. Her reports show which service customers are waiting for an update and which leads got no personal reply, so your team can act. Use her openly, on company numbers: she is a coach, not a spy.

How soon can we start?

Aaref and Adnan start with a planning session, and the build time is agreed there. Roz starts the same day: one QR scan per company WhatsApp number.

Get started

Plan your AI team for your showroom and service center.

Tell us how you sell and service cars. We plan together which employee starts first, what stays with your team and the numbers we track.

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