Nobody answers at night
Messages that arrive after hours wait until morning, and by then the customer has talked to someone else.
I'm your guide at GenuDo. With me, you hire AI employees: Aaref for sales, Adnan for customer support and ROZ for quality control. They answer your customers on WhatsApp, Instagram and your website chat, day and night, while you stay in control.
Hi! Tap me and I'll tell you more.
Tap GENU
Aaref
Adnan
ROZYour customers message you on WhatsApp, Instagram, Messenger and your website, at any hour. Every customer left waiting goes to someone else.
Messages that arrive after hours wait until morning, and by then the customer has talked to someone else.
A customer who asked and went quiet gets forgotten, even though one timely message could have closed the sale.
Even during work hours, it's hard to know who replied late, or where a deal slipped away without anyone noticing.
That's why we built GenuDo: a full AI workforce, and GENU is the one who introduces it.
GENU isn't an employee; GENU is the guide who introduces the team. Every GenuDo employee is a character from the GENU family, with its own colour and its own job. You hire it like anyone on your team, and it works on your channels from day one.
You can hire more than one of each kind, for example one Aaref for WhatsApp sales and another for your website chat. And more employees are on the way.
And GENU is beside you at every step: you describe your business, then watch your employee reply and book, while you follow along from your phone.
Six quick questions: your business name, what you sell and what customers usually ask. Type or speak your answers, without writing a line of code.
GENU: Tell me about your business in your own words, typed or spoken, and I'll set up the rest.
Write the exact name customers know you by.
Upload your prices, your common questions or your website link, and tell each stage when to start and what to do. Your employee answers from your own facts, and you can change them anytime.
GENU: Give me your prices and your common questions, and I'll teach them to your employee.
| Question | Answer |
|---|---|
| What are your opening hours? | Saturday to Thursday, 10 am to 10 pm. |
| Is the first consultation free? | Yes, the first consultation is free. |
| Is there parking? | Yes, free parking behind the building. |
Your employee replies instantly on WhatsApp, Instagram, Messenger and your website chat. It understands voice notes, asks the right questions and helps book the meeting into your calendar.
GENU: A customer messaged at 2 AM? Aaref answered and booked the visit.
If a customer doesn't reply, your employee sends a follow-up after 3 hours and another after a day, with the message you choose. If the follow-ups end with no reply, the opportunity moves to “Lost”, so your list stays clean.
GENU: And the ones who went quiet? Follow-ups never forget.
Hi Karim, still keen to book your consultation? We have slots this week.
We have two free slots on Thursday. Shall I hold one for you?
Every conversation lands in one inbox. Take over any chat in one tap and hand it back afterwards, even from the mobile app. And ROZ reviews your team's chats and tells you when a customer waited too long or an opportunity slipped away.
GENU: And you see everything, and take over any chat in one tap, even from your phone.
Customer waited 2 hours for a price.
Customer asked to book. Nobody offered a time.
Quote sent, no follow-up since.
From “Who answers your customers at 2 AM?” to your AI team at work, all the way to taking over a chat from your phone.
We made GENU to explain things simply: a pixel face that smiles and thinks, and paddle hands that point at exactly what you need to see.
When GENU is thinking, work is under way. When GENU celebrates, the job is done.
GENU indigoAaref amberAdnan blueROZ pink, with a rose badge
In the Arabic film, GENU speaks Egyptian Arabic, the same way your customers talk to you.
Egyptian, Gulf, Levantine… 14 Arabic dialects, and it understands voice notes and images too.
Your prices, policies and schedules are the source, and you can update them anytime.
Turn the AI on or off in any conversation and leave private notes for your team, from your desk or your phone.
Book a demo and GENU will show you the team working on your own business, or start on your own today.