Patients ask about availability, prices and prep at night and when reception is swamped. An AI employee trained on your clinic’s facts replies in seconds and books them in, and any medical question goes straight to your team. GenuDo handles scheduling and admin questions only.
An unanswered call or a slow reply means an empty slot and a frustrated patient.
Reception cannot pick up every call. When the line is busy, patients look for another clinic.
Availability, prices, location, prep and insurance questions repeat all day and eat into front-desk time.
Anything medical must be handled by your staff. You need automation that knows where to stop and hand over.
Start with Aaref to fill slots, or Adnan if questions are what swamp reception most. You can hire both.
The employee does not guess. It answers from the facts you give it: opening hours, prices, prep and your reschedule policy. What it does not have goes to your team. See how it learns from your information.
| Service | Price |
|---|---|
| First consultation | Free |
| Check-up and cleaning | EGP 800 |
| Teeth whitening | EGP 3,500 |
Many patients ask and go quiet. The employee follows up at the right time, stops the moment the patient replies, and after the last message moves the opportunity to Lost. See follow-ups.
Hi Mona, still want to book your check-up? I have evening slots tomorrow.
Shall I hold Tuesday at 5:30 PM for you?
It does not diagnose and gives no medical advice. The employee is for scheduling and admin questions only: booking, prices, prep and location. Any question about symptoms or treatment goes to the clinic team right away, and you can take over any chat in one tap. More on the security page.
Write your hours, services, prices, prep instructions and address into your knowledge base, and set the days and times that can be booked.
It replies in seconds on WhatsApp, Instagram and website chat, checks free slots and books, and follows up with people who asked but did not book.
Any medical question or special case goes to your staff. Reception sees every chat in one place and can step in with one tap.
No. You set it up for admin questions only, and any medical or symptom question is passed to your staff without an answer from the AI.
Yes, it books on Google Calendar. For other systems see the integrations page.
See the security page for how data is handled and controlled.
Tap Take over on your phone, continue the chat yourself, and hand it back to the employee later.
Tell us about your clinic and we will set up an appointment employee with a clear line between admin and clinical.